Shipping & Returns

Shipping

FREE shipping for all orders shipped in the US.

Your order is made in house and processed in 2-3 business days. All orders are shipped via USPS from our warehouse in Idaho. Shipping times through USPS may vary due to your location.

We ship packages with delivery confirmation to the address provided during checkout. If you give us the incorrect address you are responsible for the lost package and the additional shipping fees to get the item shipped back to the correct address. We cannot be responsible for lost or stolen packages once they are in the hands of the carrier.

Shipping to Canada: All orders ship for a flat fee of $20.00. We are not responsible for any additional customs charges once the package leaves the US.

If you have any questions concerning the shipment of your order, please feel free to contact us at support@simplysagemarket.com

Return/Exchange Policy

To start a return, visit our return portal here.

If your clothing item(s) does not fit or if you are not satisfied with it, we will be happy to offer you an exchange or store credit.

All items must be returned in their original (unworn, unwashed, un-altered, free of marks and make-up stains, free of animal hair, perfume and deodorant scents) condition to be eligible.

You must notify us of your intentions to return an item(s) within 7 days of receipt and all items must be returned and received at our location within 21 days from original receipt.

If you attempt to return an item that does not meet the above criteria, we will not offer a store credit or exchange nor will we be responsible or obligated to return any items to you.

There are no returns or exchanges on jewelry or accessories.

If you meet the requirements and would like to return an item, please use our Contact Us page to let us know which item(s) including item number you are returning and the reason for your return.

Please be sure to include the order number, your name, and contact information. We will send you the information needed to process the return. We strongly encourage using delivery confirmation for your return package as we will not be responsible for any packages lost in transit. Once we receive your returned item(s) they will be processed within 3-5 business days, after which a store credit will be applied to your account for the amount of your original purchase price minus the original cost of shipping items to you. If you have not purchased unlimited returns/exchanges you will be responsible for any shipping charges associated with an exchange or return of any item(s).

ALL CLEARANCE ITEMS ARE FINAL SALE.

Please mail returns to: Simply Sage Market 2901 E. 14th N, Idaho Falls, ID 83401. Please include your original packing slip so we can process your return. We highly recommend purchasing insurance and tracking for your package, as we can't be responsible for lost or damaged shipments.