Shipping

FREE shipping for all orders shipped in the US.

Your order is made in house and processed in 2-3 business days. All orders are shipped via USPS from our warehouse in Idaho. Shipping times through USPS may vary due to your location.

We ship packages with delivery confirmation to the address provided during checkout. If you give us the incorrect address you are responsible for the lost package and the additional shipping fees to get the item shipped back to the correct address. We cannot be responsible for lost or stolen packages once they are in the hands of the carrier.

Shipping to Canada:  All orders ship for a flat fee of $20.00.  We are not responsible for any additional customs charges once the package leaves the US. 

If you have any questions concerning the shipment of your order, please feel free to contact us at support@simplysagemarket.com

 

Return & Exchange Policy

We want you to love your purchase! If your apparel item doesn't fit or you're not completely satisfied, we're happy to help.

How to Request a Return or Exchange

To start a return or exchange, please login to your account on account.simplysagemarket.com or contact our Customer Support Team.

All return and exchange requests are reviewed by our team before they are approved. Once your request has been approved, you will receive instructions for returning your item.

Return Eligibility

To qualify for a return or exchange:

• Your return request must be submitted within 14 days of receiving your order.
• Returned items must be received at our facility within 30 days of the original delivery date.
• Items must be in their original condition:
  • Unworn
  • Unwashed
  • Unaltered
  • Free of stains, marks, makeup, perfume, deodorant, and pet hair

All returned merchandise is inspected upon receipt. We reserve the right to deny a refund or exchange if an item does not meet these requirements.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Clearance items
• Grab bag items

Return Shipping

Once your return request has been reviewed and approved, we will provide you with a prepaid return shipping label at no cost.

Please do not ship your item until your return request has been approved and you've received your return instructions and shipping label.

We recommend using only the shipping label we provide. We are not responsible for packages that are lost or damaged in transit when shipped using a carrier or label not provided by Simply Sage Market.

Refunds

Once your approved return has been received and inspected, refunds or exchanges will be processed within 3–5 business days.

Approved refunds will be issued to your original method of payment.

Returns That Do Not Meet Our Policy

Items returned without an approved return request or that do not meet the eligibility requirements above will not qualify for a refund or exchange. We are not responsible for returning ineligible merchandise sent to us.

Return Address

Simply Sage Market
2901 E. 14th N.
Idaho Falls, ID 83401

Please include your original packing slip (or a copy of your order confirmation) with your return to help us process your return as quickly as possible.